# Configuration

Click on Knowledge then Configuration.

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# Spell checking, jokes and small talk

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Automatic spell checker (1) can be activated or deactivated. When this feature is enabled, the chatbot corrects spelling and typing mistakes.

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Business acronyms may also be corrected by the automatic spell checker can also correct them.

In addition, jokes and small talk (common conversations), for example "how are you doing?" (2)&(3) can be programmable via this tab. However, please note that jokes and small talk are only managable by Witivio for all its customers.

Chitchat dowload link (opens new window)

# Scores

The supported confidence scores can also be configured.

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The minimum score difference between one question and another in order to start the Active Learning can also be configured.

As a reminder, **the Active Learning is triggered when the chatbot has a doubt about the understanding of the question and several questions in the knowledge base trigger a high score (Scoring rules) (difference of less than 20 points between the different questions).

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