Witivio Documentation

# Manage Documents in GPT Pro

# Overview

This tutorial provides step-by-step instructions for managing documents within GPT Pro's knowledge base through the admin portal.

# Prerequisites

  • Administrator access to admin.gpt-pro.com.
  • Documents in PDF or PPTX format ready for upload.

# Accessing the Documents Interface

  1. Navigate to admin.gpt-pro.com (opens new window).
  2. Enter your administrator credentials to log in.
  3. Select 'Documents' from the sidebar to open the document management interface.
  4. Choose either 'local documents' or 'SharePoint sites'.

# Managing Local Documents

# Viewing Documents

The interface lists all documents with details such as title, format, and the date they were added.

Manage documents

# Uploading a Document

TIP

To keep GPT Pro’s knowledge base up to date, regularly upload new documents.

  1. Click '+ Upload a document'.
  2. Drag and drop your document(s) inside the box or manually choose the PDF or PPT file from your device by clicking 'Attach Files' button.
  3. The document will upload and be listed with the existing documents.

# Checking Document Status

For updates on your uploaded documents:

  • Click Check my documents status.
  • A detailed status of each document's upload and processing will be displayed.

# Performing Actions on Documents

  • To view the document, simply click on the document's title to view the content.
  • Use the Actions dropdown next to each document to:
    • Download: Download the document uploaded in the list.
    • Delete: Remove the document from GPT Pro.

# Best Practices

  • Update and review documents regularly.
  • Remove outdated content to maintain GPT Pro's performance.

# Managing SharePoint Sites Documents

# Viewing SharePoint Libraries

The interface lists all SharePoint libraries with details such as library name, site URL, indexing status, and the last indexing date.

Manage SharePoint Libraries

# Adding a SharePoint Library

TIP

To keep GPT Pro’s knowledge base up to date, regularly add new SharePoint libraries.

  1. Click '+ Add library'.
  2. Enter the SharePoint site URL in the provided field.
  3. Click 'Check' to verify the site URL.
  4. Once verified, click 'Save' to add the library to GPT Pro.

Add SharePoint Library action-library.png

# Checking Library Indexing Status

For updates on your added libraries:

  • The indexing status of each library is displayed in the 'Indexing status' column.
  • The 'Last indexing' column shows the most recent indexing date and time.

# Deleting unused sharepoint library

  • To manage and delete unused sharepoint library, click the Actions dropdown next to the library.
    • Delete: Remove the library from GPT Pro.

Action on library

# Viewing Library Contents

  • Click on the library name to view the contents of the library.
  • If there are no documents in the library, a message will be displayed indicating that there are no documents available.
  • To add the content in the library, you have to add it directly from your sharepoint file

# User Permissions

  • The type of user who can see or index the documents is the same user who has the right to the SharePoint document since the beginning.
  • Ensure that the permissions are set correctly on the SharePoint site to allow the appropriate users access to the documents.

# Best Practices

  • Regularly add and review SharePoint libraries.
  • Remove outdated libraries to maintain GPT Pro's performance.

# Document Indexation and Metadata Management

When indexing documentation, specific criteria and filters are applied to ensure the most relevant document is retrieved when a user submits a query. The process for managing metadata and determining which document is selected involves the following:

# 1. Pre-filters for Version Control

To ensure that versioning is correctly accounted for, the system applies various filters based on:

  • File Names: The document's name is checked for version-specific details.
  • Directory Names: The folder structure is examined for version indications.
  • Contract Addendums and Contract Numbers: Relevant metadata related to contracts is analyzed.
  • Status Indicators (e.g., Old, Draft, Published): Documents are filtered based on their status to prioritize relevant versions.

# 2. Primary Criterion (P1): Version Number Priority

  • The version number is the leading criterion for document selection. The system prioritizes documents that have clear versioning information embedded in their metadata or file names.

# 3. Secondary Criterion (P2): Update Date

  • If no explicit version number is found, the system defaults to using the latest update date to determine the most current and relevant document.

This structured approach ensures that users receive the most appropriate document based on versioning and recency when querying the system.

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