Witivio Documentation

# Mail Pro Fundamentals

Mail Pro is built around natural-language conversations. Instead of manually sorting or searching your inbox, you ask a question and Mail Pro classifies, summarizes, and extracts information directly from your email. Mail Pro offers built-in suggestions for common tasks and supports freeform prompting for deeper analysis and prioritization.

Mail Pro works in read-only mode and only reads the signed-in user's own mailbox. Review its answers before you take action in Outlook.

# Built-in conversation starters

Mail Pro includes suggestion prompts that guide you through the most common inbox tasks. Select one to get started, then refine the result with a follow-up.

Focus my inbox Classifies recent email into urgent, important, and can wait. Ideal when starting your day or returning from time off.
Summarize my last thread Returns a short summary, key points, decisions made, pending questions, and participants. Handy before you reply.
Summarize key emails since last month Reviews the past 30 days and highlights important email, key topics, patterns, and notable events.
Give me a quick digest of my inbox Generates a compact overview with main topics, priority messages, recent sender activity, and suggested focus areas.
List action items from last 10 emails Extracts required actions, follow-ups, deadlines, and to-do reminders from your latest messages.

# Prompt ideas for everyday use

Mix and match these prompts, or phrase your own request in plain language.

# Prioritization

  • Focus my inbox
  • Show me urgent messages
  • What should I reply to first?

# Summaries

  • Summarize my last thread
  • Extract key points and decisions
  • Give me a digest of recent emails

# Catching up

  • Summarize key emails since last month
  • What did I miss while I was away?

# Action extraction

  • List action items from my last 10 emails
  • Show pending tasks from recent threads

# Searching

  • Find unread emails with attachments
  • Show emails from a sender this week
  • Find messages about a topic

# Prompting tips

  • Ask naturally. No special formatting is required.
  • Say what you want: summaries, urgent messages, tasks, topics, or specific senders.
  • Add filters when they help, such as a date range, unread only, attachments, or a sender.
  • Use follow-ups like shorter, more detailed, or only action items.
  • Combine instructions in one request for deeper insights.
The more specific your request, the sharper the answer. For example, "summarize unread email from finance this week and list any deadlines" gives Mail Pro a clear sender, date range, and outcome to work with.

# Best practices

  • Use Mail Pro to triage your inbox at the start of your day.
  • Ask for summaries and classifications before you respond.
  • Request more context when a thread is long or complex.
  • Use action extraction so you do not miss follow-ups.
  • Always review results before taking action in Outlook.

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