Witivio Documentation

# Restore a deleted Calendar Pro

If you or a teammate removed a Calendar Pro tab, the calendar data is not lost right away. Witivio can recover it to its original channel through a paid technical support service. This page explains how the recovery works and what can and cannot be restored.

Recovering a Calendar Pro to a new tab is a paid technical support service. The current cost is $175, and you start the request from the Teams Pro restore page.

# Recover your Calendar Pro

Follow these steps to request a recovery. The restore page walks you through the same flow and shows a comprehensive guide for moving your Calendar Pro back to a new tab.

  1. 1

    Choose the app you want to recover.

    1. Open the Teams Pro restore page.
    2. Select Calendar Pro as the app to recover.
  2. 2

    Locate the channel link where the Calendar Pro was originally added.

    1. In Microsoft Teams, hover over the channel that contained the deleted Calendar Pro.
    2. Click the three-dot icon to the right of the channel name.
    3. In the drop-down menu, choose Get link to channel.
    4. Copy the link shown in the dialog box.
  3. 3

    Paste the channel link and search for the calendar.

    1. Paste the channel link into the field on the restore page.
    2. Click Search to list the Calendar Pro tabs found in that channel.
    3. Click Restore next to the Calendar Pro you want to bring back.
  4. 4

    Review and follow the on-screen instructions.

  5. 5

    Complete the payment to start the recovery.

    Recovery takes 2 to 48 hours, depending on the number of events and our team availability.

Select Calendar Pro as the app to recover on the Teams Pro restore page

Copy the channel link from the three-dot menu in Microsoft Teams

Paste the channel link, click Search, then click Restore next to the calendar

Review and follow the recovery instructions on the restore page

# What can and cannot be recovered

Recovery only works within the same channel, team, and tenant (Channel A back to Channel A). Witivio cannot move a calendar from one channel to another, from one team to another, or from one tenant to another.

Before you start, confirm the calendar was removed from a channel you still have access to in the same Microsoft 365 tenant. If the channel itself was deleted, or you are moving to a different team or tenant, the recovery cannot proceed.

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