Witivio Documentation

# Chatbot accessibility

It is possible to restrict access to the chatbot through three authorization mode:

  • by domain
  • by configuring a white list
  • via an authorization API
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# Restriction by domain

If your federation settings allow it, the chatbot is accessible to everyone on Skype for Business even outside the company.

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However, you can restrict access to it on the channel Skype for Business by entering the domain to which you want to allow access. Only a user of the domains listed in the configuration will be able to talk to the chatbot.

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# White list

You can also restrict the acess to the chatbot by setting up a whitel liste. This latter will contain people who will be allowed to talk to the chatbot. This option is availible for the whole channels.

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You can cerate a new list or select an already existing list.

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The adress which allows to identity a user in the white list, it’s different according to the channel:

  • Skype for Business: SIP adress
  • Microsoft Teams: UPN adress
  • Webchat: the adress depend on the configuration

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When a white list is deleted, the chatbot will again be access to everyone.

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Do not forget to save changes!

# API d'autorisation

Configure calls to external APIs to allow the chatbot to communicate with a user.

To do this, click on "add a new authorization mode" and select "Authorization API".

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  • Then select the HTTP verb : POST or PUT
  • Enter the URL of your API
  • Enter the Body you want to send to your API. Example: {name:'Dupont'}
  • Enter the Header to send to your API, indicating the key and the value. Several Headers can be added ( "+ ADD" button).

You have the possibility to test your authorization API before publication. To do this, use the "TRY" button at the top right of your configuration page.

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Once you have configured your authorization API, don't forget to register!

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