Set up logging
Open Google Chrome
From the Chrome Click F12 or right-click > Inspect
Select the Console tab in the Chrome Developer Tools Console (Bottom Window)
Click the Clear button
to clear out any existing logs from the console.
Generate a HAR file
Select the Network tab
Look for a round Record button
in the upper left corner of the Network tab, and make sure it is red. If it is grey, click it once to start recording.
Check the box next to Preserve log
Click the Clear button
to clear out any existing logs from the Network tab.
Reproduce the issue
When finished, right click inside the table of network events, select Save as HAR with Content , and save the file to your computer
Select the Console Tab, If there is content, right click on any open space and save file to your computer.
Upload logs
Attach the HAR file and console file to your case